Thursday, 10 January 2013 11:31

Residential waste removal in Swift Current returning to normal

Written by  Matthew Liebenberg
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The operation of the residential waste removal service in Swift Current is returning to normal after recent disruptions.

Councillor Gord Budd raised the issue at the regular council meeting on Jan. 7. He requested an update from City administration on the disruptions that happened over the festive season.
“I had a couple of phone calls from ratepayers,” he said. “I know it’s causing problems. One gentleman told me he hasn’t had his garbage pick up for I think he said three weeks.”
Director of Engineering Mac Forster told the meeting the City’s residential garbage collection contractor Waste Management had some personnel challenges over the past three weeks.
“They brought new people in to fill the vacancies,” he said. “Coupled with the holiday season, where three work days were lost due to shutdowns, plus the high volume (of waste) all complicated the matter.”
The City of Swift Current issued a news release Jan. 3 to inform residents about the interruption in service and to highlight the efforts made by the contractor to catch up and to return to normal operations.
Forster told councillors the residential waste removal service should be back to normal by the end of this week.
“They’re getting very near to getting fully caught up,” he said. “They have their new people in place and are orienting them right now and we certainly hope by the end of this week it should be all back to normal, on schedule.”
Speaking after the council meeting, Forster said the City has the option under the terms of the residential waste removal agreement to take action against the contractor. In this case the City did not feel it was necessary because the contractor was dealing with a difficult situation and took steps to rectify the matter.
“He worked extended hours, brought in additional people and worked on weekends as well,” Forster noted. “We felt he was trying his best to deal with the situation and is getting it under control. So there will be no penalties issued in this situation but we will work closely with him to see if some plans can be put in place to take care of situations such as this in the future.”

Read 2664 times Last modified on Thursday, 10 January 2013 11:32

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